When we say “we,”, “us,” “our,” and “ProRata,” we are referring to ProRata, Inc., a State of Georgia Chapter S Corporation. We may also use “ProRata” or “application” to refer to the application and services we provide to our customers.
“You” and “your” may refer to you as an end-user; meaning any visitor to this site or any user of the ProRata.
“Customer” may refer to a customer of yours that is provided to ProRata.
Information We Collect
ProRata collects various information to visitors of our site and users of our application.
Account and Profile Information
When you create an account with ProRata we collect and store information such as your name and email address. We may also collect information about your company or organization such as company/organization name, mailing address and phone number(s).
We collect billing information such as credit card information from you and your customers. Credit card information is passed to our payment processing partner and is not stored at ProRata.
When you use ProRata, our servers may automatically record information sent by your browser or mobile application. This data may include, but is not limited to, your IP address, browser type and settings, browser configuration, geo-location data, date and time of your request, and cookie data.
ProRata may collect and analyze data about your usage of ProRata for purposes such as troubleshooting, marketing and customer experience.
3rd Party and Partner Information
ProRata may utilize third party tools to collect data about usage of the site and ProRata.
Cookies are small amounts of information sent by us and stored on your browsing device and are unique to your account or device.
In addition, we use third party analytics and marketing tools that may collect cookies while visiting our site.
How We Use Your Information
Use of ProRata
We use information to authenticate you and deliver content and services to you and from you.
Understanding and Improving Our Products and Services
In order to continuously improve our products and services, we need to understand how our users are using it. We use data collected in order to improve our offerings.
Investigating and Troubleshooting
We work hard to investigate any issues related to security or availability of ProRata.
If you contact us with a problem or question, we will use your information to assist you.
In addition, we may use your information to contact you on the site or in the ProRata application.
We may email you service related and administrative emails regarding ProRata. These email messages are considered part of our service and cannot be opted-out of.
ProRata takes reasonable steps to protect information you provide to use as part of your usage of ProRata. When you provide sensitive information to us such as login credentials, we encrypt the transmission using SSL technology. We also encrypt data stored in ProRata at-rest. Please see our Security Overview for more information.