What is MRR Churn?
MRR churn represents the amount of revenue (in MRR) that you lost due to cancellations or downgrades.
How do you calculate MRR churn?
Let’s say one customer cancels a $1,200/year subscription and another downgrades from $100/month to $50/month. Your total MRR churn for that month would be $150.
($1,200/year = $100 in MRR) + ($100-$50/month = $50 in MRR) = $150 in MRR churn.